Last updated: September 2026
This Privacy Policy explains what information may be collected when you visit madelynhope.com, purchase a service, submit a form, or otherwise interact with Madelyn Hope.
I care about your privacy and only collect information that is reasonably necessary to operate this website, provide the services you request, communicate with you, and process purchases.
Information You May Provide
Depending on how you use this website, you may voluntarily provide information such as:
- Your name
- Email address
- Birth date, birth time, and birth location for astrology services
- Goals, preferences, lifestyle information, and other responses submitted through intake or coaching forms
- Information you include in contact forms or messages
- Information necessary to create personalized wellness or coaching services
Please only provide information you are comfortable sharing and that is relevant to the service you are requesting.
Purchases and Payments
Payments for certain services are processed through Stripe.
When you purchase through Stripe, Stripe may collect payment information, billing information, contact information, and other information necessary to securely process the transaction.
I do not directly receive or store your full credit or debit card information.
Stripe handles your payment information according to its own privacy practices and policies.
Forms and Client Intake
I may use Google Forms and other Google services to collect information needed to complete astrology readings, coaching applications, wellness services, and other personalized offerings.
Information submitted through these forms may include personal details necessary for me to provide the service you requested.
Google processes information submitted through its services according to its own privacy practices.
Email and Communication
If you contact me, apply for coaching, purchase a service, or otherwise provide your email address, I may use that information to:
- Respond to your message
- Provide information about your purchase
- Deliver your completed service
- Communicate about coaching or client support
- Send information you specifically requested
I do not sell your personal information to advertisers or unrelated third parties.
Newsletter and Substack
My newsletter is hosted through Substack.
If you subscribe to my newsletter, your subscription and email information are handled through Substack and subject to Substack’s privacy practices.
You can unsubscribe from newsletter emails at any time using the unsubscribe option included in those emails.
Embedded Content and External Services
This website may include content or links from third-party platforms such as:
- Spotify
- Apple Podcasts
- Substack
- Stripe
- Social media platforms
Embedded content may behave as though you visited the third-party website directly.
Those services may collect information, use cookies, or track interaction with their content according to their own privacy policies.
Cookies and Website Technology
This website may use cookies and similar technology required for normal website functionality, security, embedded content, and third-party services.
Certain services embedded on the website may also place their own cookies.
You can adjust cookie permissions through your browser settings.
How Your Information Is Used
Information collected through this website may be used to:
- Provide and personalize purchased services
- Process purchases
- Respond to inquiries
- Review coaching applications
- Deliver digital services
- Communicate with clients and customers
- Maintain and improve the website
- Prevent fraud, abuse, or security issues
- Comply with applicable legal or administrative obligations
How Long Information Is Kept
Information may be retained for as long as reasonably necessary to:
- Complete the service you requested
- Maintain appropriate business and payment records
- Provide ongoing coaching or client support
- Resolve disputes or questions
- Meet legal, tax, accounting, or administrative obligations
Information that is no longer reasonably necessary may be deleted when appropriate.
Sharing of Information
Personal information may be shared with service providers only when necessary to operate the website or provide the service you requested.
These may include services such as Stripe, Google, Substack, website hosting providers, and email or communication platforms.
I do not sell your personal information.
Your Choices
You may contact me if you would like to:
- Ask what personal information I have about you
- Request correction of inaccurate information
- Request deletion of information where reasonably possible
- Ask a question about how your information is being used
Certain information may need to be retained for legal, tax, payment, fraud-prevention, or administrative reasons.
Sensitive Information
Some services, particularly astrology, coaching, and personalized wellness services, may involve personal information about your life, goals, experiences, or circumstances.
Please do not submit medical records, passwords, financial account credentials, or other highly sensitive information unless it is specifically necessary and requested for a service.
Children’s Privacy
This website and its paid services are not intentionally directed toward children under 13, and I do not knowingly collect personal information from children under 13.
Changes to This Policy
This Privacy Policy may be updated as the website, services, or third-party tools change.
The most recent version will be posted on this page with the updated date above.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact me through the Let’s Connect page on madelynhope.com.